Solution Specialist

Want to improve your integration skills? Do you dream of working with products that truly improve the quality of life for people across the globe? Great, because we have a job opening for you!


Who is Topcon?

Topcon Healthcare Solutions EMEA is part of Topcon Healthcare Corporation. We specialise in providing modern software solutions for eye care (e.g. optical stores, eye clinics). Our primary target is to offer the whole workflow from the clinical device connection to archiving and telemedicine. Our solutions have been designed in cooperation with physicians and other healthcare professionals to provide excellent usability and performance. Our customers are optical retailers, clinics and hospitals.

Topcon Healthcare sees eye health differently. Our vision is to empower providers with smart, value-driven and efficient technologies for enhanced care. Keeping pace with the ever-changing landscape of the healthcare industry, Topcon Healthcare offers the latest integrated solutions, including advanced multimodal imaging, vendor-neutral data management and ground-breaking remote diagnostic technology.


What kind of work is this?

As a Solution Specialist, your days consist of investigating, planning and deploying integrations to medical devices and 3rd party systems – either at our office or at the client’s site worldwide, mostly in Europe. You will become the expert of our solutions and will master its configurations and settings. You will work closely in our customer interface, both in projects and in customer support bringing technical expertise to customer projects. You will focus on providing the best solution for our customers and creating a seamless workflow throughout 3rd party information systems and medical devices.

Topcon’s customer support will rely on you regarding technical issues, troubleshooting and problem-solving. You are responsible for technical documentation and will also work with our development team in generating ideas for the product roadmap. You will work side by side with our international distributors and train their technical personnel. We don’t expect you to be a seasoned professional yet – our team of exterts will train you well. Your passion for problem-solving, combined with your enthusiastic attitude, will get you far!


Why should I apply for a job at Topcon Healthcare Solutions?

You can come here as you are. We appreciate all personality types and truly believe that a good team consists of a wide range of different, unique characters. Our operations team of 15 professionals in Helsinki and 40 colleagues altogether has a relaxed atmosphere, and we think that a bit of humour makes work a lot easier. You have the freedom to work independently but also receive support from a team of cross-functional professionals.

You will be involved in a great workplace with a start-up atmosphere. You will sense the enthusiasm and can-do attitude while our global parent company brings stability and supports our product development and growth. Our team is at the cutting edge of the software and technology industry and is constantly following industry trends.

You don’t have to get stuck in your career development, because you’ll have a chance to learn new skills and take on new responsibilities. We are growing fast and you can grow with us to new roles.

In return for your input we offer you a competitive salary and benefits such as a lunch benefit, education program, sports and culture vouchers and leisure-time insurance.


What do you expect from me?

People with varying levels of experience can apply, but the ideal candidate would have the following skills:

  • Experience in healthcare standards such as HL7 and DICOM
  • Understanding of the healthcare sector and medical imaging
  • Strong (spoken and written) English skills to produce spotless technical documentation
  • Enthusiastic approach and eagerness to learn new technologies
  • Customer-oriented and self-driven attitude

We would wish for the candidates to fill the following requirements:

  • You live in Finland and can work at our Helsinki office
  • Minimum 2 years of work experience in relevant field
  • Bachelor’s or Master’s degree in a relevant field (e.g. health technology)
  • Readiness to travel in Finland and abroad

We hope that you would have knowledge on one or more of the below areas:

  • HTML
  • SQL
  • XML


I want this job! What should I do next?

If this job excited you and you identified yourself with the description of the person we are looking for, please send your application (including salary request) with your CV to thsemea.recruiting(at) no later than 30/05/2021 and we will see if we would fit together!

Candidates are considered on a rolling basis, and we will contact each applicant personally by email. If you want to talk about the task in more detail, please contact our hiring manager Jenni Björkman (+358 40 525 2282) on 27/05 between 10 and 11 AM.